Business Process Management

Southeast College

SK


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Duration:

Less than one week
Business Process Management (14 hours) Available starting January 1st, 2016 Southeast College Campus' Business Process Management is an overview of the widely-accepted best practices for business process management. Through the study of the nine Knowledge Areas recommended by the Association of Business Process Management Professionals (ABPMP) together with the associated activities and tasks, you will become familiar with business process management language, tools, and techniques commonly used by organizations around the globe. Business process management is a critical competency needed by today’s organizations for sustained competitiveness and to efficiently and effectively meet customer requirements and achieve corporate objectives. This course will introduce the fundamental concepts and principles of process management and provide you with hands-on experience using tools and techniques that can be immediately applied in the workplace. You will learn what true process optimization involves by investigating process modeling and analysis, process improvement and process monitoring and control.

Agenda:

Typical workshop days are scheduled from 8:30 - 4:30 with a coffee break in the morning and afternoon. Lunch is from 12-1.

Cost:

$450
Includes materials, refreshments, snacks and lunch

Recognition Provided:

Certificate
Certificate of Participation is awarded upon successful completion of course.

Method of Instruction:

Classroom

Availability of Program:

Daytime

Agriculture Business:

General

Subject of Training:

Business Planning, Strategy and Structure
Module 1: Business Process Management Fundamentals •Discuss the context of contemporary business process management (BPM). •Examine the widely accepted definitions of business, process, and business process management. •Explore the core concepts and approach for successful business process management. •Summarize the important success factors that influence the results of business process management. Module 2: Modeling and Analyzing Business Processes •Create a business process model which graphically depicts a process flow. •Outline effective techniques for facilitation of a process mapping session. •Evaluate the business value of activities within a process in terms of customer needs and organizational objectives. •Validate process performance gaps based on current and target business process performance. Module 3: Transforming Business Processes—Implementing Process Change •Differentiate the key business results commonly expected from process improvements. •Investigate the powerful impact of process measurement in driving process improvement. •Summarize the three approaches used by organizations to transform business processes. •Explore the best practice techniques for managing the critical human side of process change. Module 4: Characteristics of Process-Centric Organizations •Describe a process-centric organization. •Distinguish the process roles, responsibilities, and accountabilities needed within a process-centric organization. •Outline the organizational structure and governance needed within a process-centric organization. •Summarize the best practices for successful enterprise-wide process management.

Language of Instruction:

English

For program information contact:



Last Updated: 2016-01-19

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